Pemerintahan Digital dan Kepercayaan Publik
Analisis Bibliometrik dan Wawasan Kebijakan untuk Memperkuat Legitimasi Pemerintahan
DOI:
https://doi.org/10.35967/njip.v25i1.925Kata Kunci:
Pemerintahan Digital, Legitimasi Pemerintahan, Kepercayaan PublikAbstrak
Studi bibliometrik ini mengidentifikasi riset global mengenai tata kelola digital dan mengeksplorasi implikasi keb?akan bagi transformasi digital pemerintahan di Indonesia. Analisis dilakukan menggunakan data dari basis data Scopus dengan bantuan perangkat lunak RStudio (Biblioshiny). Temuan menunjukkan adanya dua klaster tematik utama. Klaster pertama berfokus pada transformasi digital dan aspek sosio-administratif tata kelola, dengan kata kunci seperti tata kelola digital, pendekatan tata kelola, adopsi teknologi, inovasi, kepercayaan, dan COVID-19. Klaster kedua menyoroti dimensi teknis dan kebijakan, dengan kata kunci seperti e-government, kebijakan publik, transparansi, data terbuka, pengambilan keputusan, dan kecerdasan buatan. Keterkaitan antara kedua klaster melalui simpul e-government menunjukkan sifat interdisipliner penelitian tata kelola digital. Temuan ini menegaskan pentingnya kolaborasi akademik lintas negara dan lintas disiplin dalam memperkuat strategi transformasi digital yang inklusif, berbasis data, dan berorientasi pada masyarakat. Penguatan kolaborasi ini sekaligus dimaksudkan untuk memperkuat legitimasi pemerintahan yang menjadi landasan kepercayaan publik terhadap layanan digital. Dalam konteks Indonesia, studi ini merekomendasikan penguatan integrasi kebijakan digital nasional, peningkatan kapasitas kelembagaan, dan pengembangan ekosistem riset terbuka untuk mendukung tata kelola digital yang adaptif dan partisipatif.
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