MULYANTO, Dody. The Quality in Electronic Services Jogja City Government: In Case E-KTP. Nakhoda: Jurnal Ilmu Pemerintahan, [S. l.], v. 18, n. 2, p. 104–116, 2020. DOI: 10.35967/jipn.v18i2.7814. Disponível em: https://nakhoda.ejournal.unri.ac.id/index.php/njip/article/view/93. Acesso em: 20 apr. 2024.