SUHERRY; JENAWI, Billy; SETYADIHARDJA, Rendra; KARIM, Zamzami; SETIAWAN, Firman; ANGRAINI, Rany. Survey Kepuasan Masyarakat (SKM) pada Badan Pendapatan Daerah Kabupaten Bintan. Nakhoda: Jurnal Ilmu Pemerintahan, [S. l.], v. 19, n. 1, p. 102–112, 2020. DOI: 10.35967/jipn.v19i1.7849. Disponível em: https://nakhoda.ejournal.unri.ac.id/index.php/njip/article/view/102. Acesso em: 7 may. 2024.